Privacy Policy

2. Definitions

• "Personal Information" - Information that identifies or can be used to identify an individual, such as name, email address, phone number, or academic records.
• "Non-Personal Information" - Anonymized or aggregated data that does not identify an individual, such as website usage statistics.
• "User" - Any individual or entity using the Website or Service.
• "Material" - Content submitted to the Website or Service, including application details, academic documents, and inquiries.

3. Information We Collect

3.1 Registration and Inquiry Details

When you register, submit inquiries, or engage with our Service, we collect Personal Information, including:

• Name
• Email address
• Phone number
• Address
• Academic records (e.g., transcripts, certificates)
• Passport or identification details (for visa assistance)
• Financial information (for scholarship or funding applications, if applicable)

3.2 Service-Related Material

When you use our consultancy services, we collect Material, such as:

• University application details
• Visa application documents
• Correspondence with universities or immigration authorities
• Other documents you provide (e.g., personal statements, recommendation letters)

3.3 Usage Data

We collect Non-Personal Information about your Website interactions, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring websites

3.4 Cookies

We use cookies to enhance your experience, track usage, and personalize content. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may limit access to certain features.

4. How We Use Your Information

We use your information to:

• Provide the Service, including university selection, visa assistance, and scholarship guidance.
• Process and submit applications to universities and immigration authorities on your behalf.
• Communicate with you about your applications, account, or Service updates.
• Personalize your experience, such as recommending suitable universities or programs.
• Conduct analytics to improve the Website and Service.
• Send marketing communications (e.g., newsletters, study abroad opportunities) with your consent. Opt out by emailing info@gecare.co.uk with “unsubscribe” in the subject line.
• Comply with legal obligations, such as responding to regulatory requests.

5. Disclosure of Your Information

5.1 Service-Related Disclosures

We may share your Personal Information and Material with:

• Universities, colleges, or educational institutions for application processing.
• Immigration authorities or visa processing agencies for visa applications.
• Scholarship providers or financial institutions for funding applications.

5.2 Third Parties

We may share your information with:

• Service providers (e.g., hosting, analytics) under strict confidentiality agreements.
• Law enforcement or government authorities if required by law.
• Third parties in aggregated, anonymized form for analytics or marketing.

We do not sell your Personal Information to third parties.

6. Data Security

We implement reasonable technical and organizational measures, such as encryption and secure servers, to protect your Personal Information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights

Under applicable data protection laws (e.g., UK GDPR, EU GDPR for Portugal), you have the right to:

• Access your Personal Information held by us.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to legal obligations.
• Restrict or object to the processing of your data.
• Request data portability to transfer your data to another provider.
• Opt out of marketing communications by emailing info@gecare.co.uk.

To exercise these rights, contact us at info@gecare.co.uk. We will respond within 30 days or as required by law.

8. Data Retention

We retain Personal Information and Material for as long as necessary to provide the Service, fulfill contractual obligations, or comply with legal requirements (e.g., tax or immigration records). Upon request, we will delete your data, except where retention is required by law.

9. International Data Transfers

Your data may be transferred to and processed in the UK, Bangladesh, Portugal, or other countries (e.g., university locations in Canada, Australia). We ensure appropriate safeguards, such as standard contractual clauses, for international transfers to comply with UK GDPR and EU GDPR. By using the Service, you consent to these transfers.

10. Cookies

We use cookies to:

• Authenticate users and maintain sessions.
• Track Website usage for analytics.
• Personalize content, such as study program recommendations.

You can manage cookie preferences through your browser settings. Disabling cookies may affect Website functionality.

11. Third-Party Links

The Website may contain links to third-party websites (e.g., universities, visa agencies). We are not responsible for their privacy practices or content. Review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Effective Date. Your continued use of the Service constitutes acceptance of the updated Privacy Policy. Check this page periodically.

13. Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

For questions, complaints, or to exercise your data rights, contact:

Global Education Care
Email: info@gecare.co.uk
Dhaka Office: House-159, Level-2, Lake Circus, Kalabagan, Dhaka-1205, Bangladesh
Sylhet Office: Sylco Tower (3rd Floor, Lift-3), Jail Road, Sylhet-3100, Bangladesh
UK Office: LK116, 7 Corsican Square, London, England, E3 3YD